Privacy Policy
Last updated: January 27, 2026
1. Introduction
Welcome to Twindle, a relationship wellness app designed to help couples strengthen their bonds. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.
2. Information We Collect
Account Information:
- Email address and display name
- Authentication credentials (encrypted)
- Profile preferences and relationship status
Usage Data:
- Relationship assessment responses
- Weekly check-in answers and progress
- Communication skill practice data
- App interaction patterns and feature usage
Generated Content:
- AI conversation inputs and preferences
- Saved wisdom articles and notes
- Habit tracking and goal data
Technical Data:
- Device identifiers and app version
- Operating system and device type
- Network connection information
- Crash reports and error logs
3. How We Use Your Information
Core App Functionality:
- Provide personalized relationship guidance and AI responses
- Track your progress and generate weekly relationship scores
- Enable communication skill development features
- Facilitate crisis support and conflict resolution tools
AI Processing:
- Your inputs are processed by Google's Gemini AI to generate personalized advice
- Image generation through Pollinations.ai for Spark activity visualizations
- Content analysis to improve response quality and relevance
Service Improvement:
- Analyze usage patterns to enhance app features
- Monitor app performance and fix technical issues
- Develop new relationship tools and resources
4. Third-Party Services
We integrate with several trusted third-party services:
Google Firebase:
- User authentication and data storage
- Analytics and crash reporting
- Push notifications
Google Gemini AI:
- Natural language processing for relationship advice
- Content generation and personalization
Pollinations.ai:
- AI-powered image generation for activity visualization
RevenueCat:
- Subscription management and billing
- Purchase validation and receipt processing
Each service has its own privacy policy. We encourage you to review their practices.
5. Data Storage and Security
Security Measures:
- All data is encrypted in transit and at rest
- Firebase provides enterprise-grade security infrastructure
- Regular security audits and updates
- Limited access controls for our development team
Data Location:
- Data is stored on Google Cloud servers
- Servers are located in secure data centers with appropriate safeguards
Retention Period:
- Account data is retained while your account is active
- You can delete your account and data at any time through app settings
- Some anonymized usage data may be retained for service improvement
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
- With service providers who assist in app operations (under strict confidentiality)
7. Your Privacy Rights
You have the right to:
- Access your personal data and download your information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Opt out of non-essential communications
- Withdraw consent for data processing
To exercise these rights, contact us through the Help & Support section or delete your account in app settings.
8. Age Restrictions (16+ Only)
Twindle is strictly intended for users aged 16 and older. We do not knowingly collect personal information from or allow access to anyone under the age of 16. By using this app, you confirm that you are at least 16 years old. If we discover that a user is under 16, we will immediately delete their account and all associated data.
9. International Data Transfers
Your data may be processed and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email. Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through the Help & Support section in the app.
Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.